Cynthia Roberts-Dumas is a seasoned education and public service professional with a robust background in workforce development, government operations, and higher education. She is currently a doctoral candidate in the Community College Leadership Program at Morgan State University, where her dissertation, “Career Readiness of Child Development Associate Certificate Holders: A Case Study at Two Mid-Atlantic Community Colleges,” explores strategies to enhance workforce pipelines and academic preparedness for adult learners.
Cynthia holds a Master of Applied Social Sciences from Sojourner-Douglass College and a Bachelor of Arts in English with a concentration in Mass Communication from Elizabeth City State University. Her extensive experience in public administration includes senior roles such as Administrative Services Supervisor (Performance Officer) at the DC Department of General Services, Office of Recruitment Administrator at the Metropolitan Police Department, and Supervisory Vocational Development Specialist at the DC Department of Human Services. In these capacities, she has led initiatives in performance management, human capital planning, policy development, and process improvement.
In addition to her administrative roles, Cynthia imparts her expertise in media and communications as a part-time journalism instructor for the TRIO/Upward Bound program at Prince George’s Community College, mentoring first-generation college-bound students in writing, research, and digital storytelling.
She is also a 2025–2026 participant in the inaugural cohort of the EdFund State Finance Fellowship (New York), a program dedicated to promoting equity-centered education finance and strategic resource allocation in public education systems.
Cynthia’s professional certifications and civic engagements include serving as a Committee Member on the Board of Charter for the District Heights Municipality (2024–2027), earning the Certified Public Manager designation through George Washington University, and obtaining credentials as a Certified Grant Writer and Lean Six Sigma Green Belt. She is a former member of the DCHR Human Resources Advisory Board and an alumna of the Mayor’s Mentoring Circle under Washington, D.C. Mayor Muriel Bowser (2016).
As an independent researcher and educator, Cynthia is committed to advancing equity in higher education by amplifying the experiences of all students, addressing gaps in academic discourse, and informing policy through her scholarly work. Her publications, such as “Understanding My Purpose to Drive the Dissertation Writing Process” and “Researching Black Women Fairness in Higher Education,” examine systemic inequalities and advocate for inclusive academic practices.
Driven by a lifelong mission to align organizational resources and strategies with transformative goals, Cynthia empowers communities, fosters educational equity, and drives sustainable, data-informed change across systems.